Frequently Asked Questions

What forms of payment do you accept?

You can pay with Apple Pay, Google Pay, PayPal, VISA, AMEX, Maestro, iDEAL, and SOFORT.


Can I use multiple discount codes?

No, you can only use one discount code per order. It's also not possible to use a discount code on already discounted products during promotional periods.


How long will it take for my order to arrive?

That depends on the shipping address you provided while placing your order. We’ll strive to have your order ready to ship within one business day and you will receive an email once your order has left our warehouse. Find the estimated delivery times in the table below. 

Country Delivery time*
Austria 3-4 
Belgium 2-4 
Bulgaria 6-7 
Croatia 6-7 
Czech Republic 4-6 
Denmark 3-5 
Estonia 6-7 
Finland 6-7 
France 3-6 
Germany 3-4 
Greece 6-7 
Hungary 5-7 
Iceland 6-7 
Ireland 5-7 
Italy 6-7 
Latvia 6-7 
Lithuania 3-4 
Luxembourg 3-4 
The Netherlands 1-3 
Norway 5-7 
Poland 4-7 
Portugal 6-7 
Romania 5-7 
Slovakia 5-7 
Slovenia 5-7 
Spain 5-7 
Sweden 4-7 
Switzerland 3-5 
United Kingdom 4-6 

Business days

Please note that due to a large amount of parcels at our shipping partners and COVID-19 measurements, delivery times may be longer than expected.


How much does it cost to ship my order?

We offer free sipping for orders over € 40,00. For orders below € 40,00 it depends on which location you would like us to ship it to and the quantity of products in your order. You can find the shipping cost in the last step of the checkout, after providing your shipping address.


Can I return my order?

You can always return your order within 14 days after receiving your order. Please read our return policy here before returning your order.